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Luxolis Privacy Policy

 

At Luxolis, we are committed to protecting the privacy and security of our users’ personal information. This privacy policy explains how we collect, use, and protect your personal information when you use our software.

 

Information we collect

We may collect the following types of personal information when you use our software:

  • Information you provide us: When you register for an account or use certain features of our software, we may collect personal information such as your name, email address, and payment information. We will not store your payment information unless you agree to save it on our servers.
  • Usage information: We may collect information about how you use our software, such as the pages you visit and the features you use.
  • Device information: We may collect information about the device you use to access our software, such as your device type, operating system, and IP address.

 

How we use your information

We may use your personal information for the following purposes:

  • To provide and improve our software: We may use your information to provide and improve our software, personalize your experience, and develop new features.
  • To communicate with you: We may use your information to communicate with you about your account, software updates, and promotional offers.

How we protect your information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, and use. We use industry-standard security measures such as encryption, firewalls, and secure servers to protect your information.

Sharing your information

We do not sell or rent your personal information to third parties. We may share your information with third-party service providers who help us provide our software, such as payment processors and hosting services.

What data does the Luxolis 3D Platform collect?

The Luxolis 3D Platform processes various kinds of information about you to provide its services. The specific data we collect depends on how you use the platform. If you would like to learn more about accessing or deleting your information, please contact us.

User-generated content and information.

When you interact with the Luxolis 3D Platform, we collect the scans, and other information you create, share, or provide to us. This includes metadata about the content, such as when a file was created or the location of a scan. We also analyze the content you provide to understand their context and use that information to improve the platform and its usability.

Usage data.

We collect information about how you use the Luxolis 3D Platform, including the scans you take, the features you use, and the actions you take. This information also includes details about the time, frequency, and duration of your scans. For example, we log when you are active on the platform and the specific features you engage with.

Changes to this Privacy Policy

We may update this privacy policy from time to time. If we make significant changes, we will notify you by email or by posting a notice on our website.

Contact Us

  • If you have any questions or concerns about our privacy policy, please contact us at hello@luxolis.ai